Order Processing Time
Please expect 15 business days before an order is shipped out/ready for pick up as apparel is made to order. If you need an item by a certain date, please contact us at firstname.lastname@example.org but know that the timeline may not be able to be accommodated. Please note that we aim to get orders out as soon as possible and within our timeframe, but as Rustic Rose is run by one person, it is possible that orders may take longer.
Estimated Shipping Times
Canada- 3-7 business days
USA-10-25 business days
Anywhere else- please contact
These shipping times are only an estimate, not a guarantee, and Rustic Rose has no control over shipping times. Actual delivery time will depend on the method used as well as the time of yea and destination of the order.
Rustic Rose is not responsible for packages sent without tracking or for orders that are placed with the wrong shipping address. If your item is returned to Rustic Rose, you will be responsible for paying for the shipping and any costs incurred due to the return.
Local Order Pick-Up
If you choose Free Local Pick-Up in Medicine Hat, you will be emailed once your order is ready to be picked up. Please provide a minimum of 24 hours of when you would like to pick up.